Assistant Manager , Business Operation (2yrs Contract)

Samsung Electronics


Date: 1 week ago
Area: Pasir Panjang, Central
Contract type: Full time
Position Summary Role and Responsibilities Cadence
  • Manage and monitor the accuracy of business systems and efficient distribution of business intelligence
  • Provide Weekly Dashboard for review and analysis on team performance (Revenue, Sell-out/through, operation KPIs, etc.)
SCM
  • Support SCM / PM on forecasting and delivery planning
  • Monitor and ensure timely delivery based on the customer PO
  • Collaborate with logistic on delivery booking
  • Maintain Channel Inventory reports provided by Distributor and upload into system
SD
  • Manage overall sales deduction operation and ensure accurate budget planning
  • To coordinate and follow up with customers (with sales team) to liaise and follow up on invoices / documentation in order to complete the claims
  • To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays
Expenses
  • Manage overall marketing Expense operation and ensure accurate budget planning
  • Support and work with Marketing on budget plan and coordinate with agencies
  • To liaise and follow up on invoices / documentation in order to complete the marketing claims
  • To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays
Sales Force / B2B Operation
  • Responsible for B2B order processing and CRM tools administration (Salesforce.com)
  • Salesforce.com Account Maintenances, eg. Account creation & assignment
  • Monitoring and process Purchase Order (PO) from customer and track the status
  • Collaborate with sales on updating Salesforce (CRM system) for B2B project pricing, BO stages & roll-out
Skills and Qualifications
  • Degree holder with at least 5 years of experience in CRM/Analytics/Sales operation
  • Strong with Microsoft Excel, possess excellent analytical skills and problem solving attitude
  • Good organizational agility, command skills and interpersonal skill to work effectively across function and lines of business.
  • Results-oriented and meticulous.
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