Clinic Coordinator

MyDoctor Group is looking for experienced full time Clinic Coordinator.

Responsibilities:

• Maintaining a clean and organized clinic environment;
• Provide excellent customer service to patients and visitors;
• Prepare and dispense medications accurately, and reconcile any potential allergies in the process of dispensing the medications;
• Assist doctors during consultation and clinical procedures (if necessary);
• To ensure accurate and timely billing; payment collections match the records in the system;
• Ensure accuracy of administrative data entry into computer system;
• Maintain filing system, coordinate appointments on HAS and other administrative duties;
• Answering phone call and respond to email inquiries promptly;
• Trace and follow up on patient report;
• Ensure claims are submitted daily;
• Addressing patient complaints over the counter;
• Handling laboratory samples and patients reports accurately;
• Managing clinic inventory (inclusive of drugs, vaccines and consumables) and ensuring utilization before expiry at a best-efforts basis;
• Ensure sufficient clinic inventory and consumables;
• Conduct quarterly stock takes to monitor and manage inventory levels;
• Maintain accurate records of stock levels, and identify discrepancies and shortages;
• Liaise with governmental organizations, corporate clients and various insurance companies to make timely payment arrangements;
• Assist in the management of the working rosters of clinical staff and doctors as required by management;
• To arrange for coverage in the event of staff shortages;
• Be conversant and compliant with all relevant acts, rules, regulations and government orders that may be in force from time to time;
• Any other duties as directed by the management or doctor in charge

Requirements:

• A minimum of 1 year of experience in a managerial position
• Interested in healthcare/patient care
• Computer-literate
• Ability to multitask and work under pressure
• Ability to work independently and work well in a team
• Able to start work at short notice

Interested applicant may also send your CV to [email protected] or WA 9731 2760