Director, Knowledge & Insights

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

Responsibilities

• Provide strategic leadership in shaping the national research and data analytics agenda for the non-profit sector, focusing on giving behaviours and pro-social attitudes.
• Drive the development of an evidence-informed ecosystem within the organisation and across the sector, influencing policy formulation and programme design through building community, identifying best practices, robust research, insights, and data triangulation.
• Oversee the planning and management of the research function, setting priorities, ensuring methodological rigor, and aligning research outcomes with organisational goals.
• Lead and mentor a high-performing research team, fostering a culture of excellence, innovation, and continuous learning.
• Oversee research projects from conceptualisation and study design to execution, quality assurance, and dissemination, ensuring alignment with strategic goals and stakeholder needs.
• Build and strengthen high-level partnerships with key stakeholders, including senior leaders from government, corporate, academic, and social sectors, to promote research collaboration and sector-wide knowledge-building.

Qualifications

• Postgraduate degree in Psychology, Sociology, Statistics, Economics, or another related field
• At least 10-15 years of experience in applied research, policy analysis, data analytics, or programme evaluation
• Demonstrated experience translating research into actionable insights for diverse stakeholders, including government, non-profits, funders, or corporate partners
• Familiarity with Singapore's giving landscape, civic sector, or related fields such as social innovation, philanthropy, or community development
• Strong grounding in both quantitative and qualitative research methodologies, including survey design, statistical analysis, and qualitative synthesis