Duty Manager

Responsibilities:

• Plan work schedules and make sure events and meetings run smoothly.
• Research and recommend room rates for implementation.
• Assist in dealing with customer complaints and comments.
• Assist in dealing with problems as they arise and day-to-day trouble shooting.
• Supervise maintenance, supplies and furnishings.
• Coordinate security services ensuring that security is effective.
• Ensure compliance with licensing laws, health and safety and other statutory regulations.
• Assist in planning and organizing accommodation.
• Overall commercial responsibility for planning, organizing, directing and coordinating the work and resources involved in running services like front-of-house (reception, concierge, and reservation).
• Confer and cooperate with management personnel in formulating administrative and operational policies and procedures.
• Direct and coordinate activities of operations department to obtain optimum use of equipment, facilities, and personnel.
• Conduct performance appraisal/review for all members of the department.
• Enforce compliance of operations personnel with administrative policies, procedures, safety rules, and governmental regulations.
• Assist in the recruiting and monitoring of staff.
• Responsible for the day-to-day management of the operations of the Hotel.
• Take stock control and maintain minimum levels.
• Keep abreast of price changes and recommend adjustment of costing as necessary.
• Any other duties assigned.

Application:

• Click "Apply Now" and attach your Resume for application or email to [email protected]