Senior Product Manager (Invoicing)

We’re seeking a Senior Product Manager to oversee and lead the roadmap for one of the most critical touchpoints we we have with our customers i.e. Invoicing across all product lines and all our markets.

Full-time · Singapore

"It's surely our responsibility to do everything within our power to create a planet that provides a home not just for us, but for all life on Earth." David Attenborough

About Flo

Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.

We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.

We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!

What you will be doing:

This will change as you and the business continues to grow.

Initial focus will be helping us complete our invoicing capabilities for Australian commercial customers:

• Calculation groups and calculation logic
• Aggregate and consolidated invoicing
• Auditing, reporting & reconciliation

Once that is done, you'll also

• Developing invoices to support different customer segments
• Working with the business and technology teams to invoice all the different meter types active in the Singapore and Australian markets

Our investments in technology are key to our success. Regular engagement with Sales, Customer Operations and Market Operations will be key to ensuring the business can operate efficiently, and we are able to capture and capitalise on customer feedback to help grow the business.

Note that this role will require some time management to ensure teams working across Australia and Singapore are aligned and focused on the right things

You will be a good candidate if you are:

• Set clear product priorities/roadmaps (in collaboration with stakeholders/business owners) with a strategic mindset, taking into account user needs, market conditions, future trends and business direction (must have)
• Have excellent communication i.e. both verbal and written and collaboration skills fostering effective cross-team collaboration across business stakeholders, design, product and engineering teams to achieve our goals (must have)
• Identify problems and solve them in a structured manner - including defining and understanding the problem space, analysing requirements and translating them into functional and technical solutions. (must have)
• Previous experience in invoice calculations or generation
• Your learning agility and growth mindset are a source of frequent comment by peers and mentors alike

Any of these will help you get up and running faster:

• Experience in building automation processes in finance or billing domains
• Bringing order to chaos via product thinking and prioritisation is your superpower
• You have previous experience building products/features in energy retail sector
• You have managed a product supporting multiple markets

Culture and benefits:

• Get involved in product development from the ground up to chart the future of Flo
• Work in an open-minded and dynamic environment with a talented team
• Budget and time to take on professional development courses and team outings
• Enjoy an attractive compensation package, generous time-off and work-life balance

Join a fast-growing electricity retailer that's making renewable energy accessible for all

We are hiring people with different levels of experience, we would love to hear from you, even if you feel unsure about meeting every requirement listed.

Join us as our new Senior Product Manager