Supervisor

Full job description

Restaurant Supervisor :

We seek a highly motivated and experienced restaurant Supervisor to join our dynamic team. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer service.

As a Food and Beverage Supervisor, your responsibilities are as follows: -

• Oversee daily operations of the restaurant, ensuring smooth and efficient service.
• Handle customer complaints and ensure guest satisfaction.
• Train, supervise, and motivate a team of members.
• Monitor members’ performance and provide feedback.
• Maintain high standards of food quality, presentation, and hygiene.
• Manage inventory, control costs, and maximize profitability.
• Ensure cleanliness and organization of service areas.
• Prepare reports on sales and operational performance.
• Ensure accurate billing and cash handling procedures.
• Implement strategies to improve service quality and profitability.
• Maintain a positive and productive work environment.
• Collaborate with the kitchen team to ensure seamless service.
• Collaborate with management to achieve business goals.

Requirements:

• Confidence, excellent customer service, and hospitality skills

• Good communication and interpersonal skills.

• Able to work Sunday and Public Holidays.

• Able to work shift duty.