Restaurant Service Executive

Responsibilities

• Greet and escort customers to their tables

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

• Inform customers about the day’s specials

• Offer menu recommendations upon request

• Communicate order details to the Kitchen Staff

• Serve food and drink orders

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Arrange table settings and maintain a tidy dining area

• Collect bill payments

• Carry dirty plates, glasses and silverware to kitchen for cleaning

• Follow all relevant health department regulations

• Provide excellent customer service to guests

Requirements

• Proven work experience as a Waiter or Waitress

• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

• Basic math skills

• Attentiveness and patience for customers

• Excellent presentation skills

• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

• Active listening and effective communication skills

• Team spirit