Client Accounts / Middle Office Manager (Wealth & Asset Management)

Crossinvest (Asia) is an award-winning Wealth & Asset Manager in Singapore, with 40 years of Swiss heritage (https://crossinvest.sg/); and we are looking to hire a full-time Client Accounts /Middle Office Manager to our Singapore office, to work with the Client Relationship Managers in account administrations/operational support for HNW/UHNW international clients.

Job Description:

• Assist and support Senior Client Relationship Managers to manage high-net-worth international client relationships
• Be the primary contact for client-related administrative tasks and duties including trade order placing, FX, loan rollovers, bank documentations, etc
• Liaise with Private Banks on behalf of the clients as well as on behalf of the Senior Client Relationship Managers
• Responsible for client account opening, onboarding/KYC paperwork, all client ad-hoc administrative requests
• Attend to all client-related queries, transactions and services
• Perform regular bank/account data reconciliations, portfolio rebalancing, placing, monitoring and managing investment orders
• Provide general administrative and operational office support
• Undertake ad-hoc duties and projects as and when assigned
• Support Client Relationship Manager in calendar management of client appointments
• Support Senior Management in client account data compilation, reconciliation, analytics and other needs
Adhere to all MAS regulatory and compliance guidelines

Requirements:

• At least 2-3 years of relevant experience in the private or affluent retail banking/wealth management or asset management space
• Basic understanding & experience across multiple asset classes
• Proficient in Excel; skilled in Microsoft office apps
• High quality service-oriented mind-set with an eye for detail
• Excellent written and verbal communication skills (in English primarily; additional languages preferred)
• Excellent analytical and interpersonal skills; can multi-task and work under pressure
• Able to work independently as well as be a strong team player
• Quick learner in new portfolio management & trading systems
• Industry qualifications preferred: e.g. CACS Paper 1 & 2; CMFAS Module 3; CFA L1 etc (but not essential)