Husbandry Agent Admin

Job Function
Office Administration Employment Type
Full Time Position Level
Fresh / entry level Education Level
Diploma Min Yrs of Work Experience
1 Years Of Experience Number of Vacancies
1 Posted On
13 hours ago Expiring On
1 month Job Description We are looking for a Husbandry Agent Admin to join our company.

In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels, and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.

The Husbandry Agent Admin will report to Regional Husbandry Manager.

What you will be doing:

• Proactively follow up, collect, check, and allocate supplier’s invoices to correct port call.
• Coordinate preparation, checking and finalization of disbursement accounts (DAs) within agreed KPIs (either internal KPIs or those agreed with the Principal).
• Ensure DA accuracy and compliance with customers’ DA requirements and WSS Ships Agency Standard Operating Procedures.
• Closely follow up with local agents and coordinate resolution of FDA queries and FDA settlement disputes.
• Ensure that all internal and external requirements related to filing and storing of documentation related to disbursement accounts are fulfilled.
• Follow up with customers regarding payments on a regular basis. Seek advice from SA Credit on best approach. Escalate to Central Agent / Customer Support Agent where required.
• Daily check to ensure customer payments reflect the correct DA IDs to which the payment relates to assist Cash Collector in funds allocation.
• Arranging payments from Principal and to Local Ports, by following up the Principal with balances and coordinating with Cash Collectors for payment allocation.
• Send FDA to customer, when required.
• Register and follow up customer complaints in improvement potential (IP) system.

Job Requirement Required experience and skills:

• Entry level are welcome to apply.
• NITEC, Higher NITEC, Diploma in Maritime Business or related discipline.
• Preferably experience in Shipping Operations.

About Wihelmsen Ships Service (S) Pte Ltd Others (Please Specify)

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.