Credit Control Admin Staff

Our Company

We are a warm and friendly SME with a close-knit company culture that values teamwork and mutual support. Our team is made up of self-motivated individuals who work collaboratively to achieve common goals. We believe in working hard and playing hard, maintaining a balance between productivity and enjoyment in the workplace. New team members can look forward to hands-on learning, as on-the-job training will be provided to help you succeed in your role.

Key Responsibilities

• Monitor customer accounts to identify outstanding debts and overdue invoices
• Issue reminders and follow up on payments via phone, email, or letter
• Assist in the preparation of monthly aging reports and collection status updates
• Maintain accurate customer records, including contact details and payment history
• Prepare and send out invoices, statements of accounts, and payment receipts.
• Record customer payment receipts in the accounting system and liaise with the finance team for reconciliation
• Assist in credit control reporting and ensure policy compliance
• Support audit processes with relevant documentation
• Provide any other credit control and accounting-related duties as assigned by manager

Requirements

• At least 1–2 years of relevant experience in credit control, accounts receivable, or administrative finance roles.
• Proficient in Microsoft Office Excel
• Good communication skills
• Attention to detail and strong organisational skills
• Ability to work independently and meet deadlines