Business & Process Excellence Lead

We are seeking a strategic and hands-on Business & Process Excellence Lead to drive process improvement and business excellence across our growing organization. This role is ideal for someone who thrives in dynamic environments, brings strong operational instincts, and has a solid background in finance, operations, or HR-related projects.

You’ll act as the central operational force—bridging finance, compliance, and strategic execution—while also improving day-to-day systems and workflows. This role offers the opportunity to shape internal processes, enhance financial visibility, and partner closely with leadership to enable smarter, faster decisions.

Finance & Planning

• Own the budgeting, forecasting, and financial planning cycle at the entity level.
• Oversee cash flow, accounts receivable/payable, and investment tracking.
• Act as the key finance liaison between this entity and the parent company’s central finance team.
• Ensure financial data integrity, timely reporting, and audit-readiness.
• Champion adoption of financial tools, ERP systems, and automation to streamline operations.

Operations Optimization

• Analyze and improve operational workflows, including invoicing, vendor processes, expense tracking, and approvals.
• Lead implementation of tools and automation that reduce manual effort and increase team efficiency.
• Manage vendor relationships and contract cycles, ensuring timely invoicing and strong service levels.
• Monitor regulatory compliance and reporting requirements across local, regional, and global jurisdictions.
• Be a visible champion for operational excellence and continuous improvement across the organization.

Strategic Enablement

• Partner with the Director to realign operational expectations and enable more strategic execution across the team.
• Take a proactive approach to issue-spotting—flagging financial risks, compliance gaps, or resource bottlenecks before they escalate.
• Provide timely insights to senior stakeholders and support quarterly planning and decision-making.
• Navigate legal, risk, and compliance frameworks related to data, governance, and external reporting—especially in regulated or education-related environments.

What You Bring

• 6–10+ years of relevant experience in operations, finance, business management, or similar roles.
• Proven experience leading financial planning, process improvement, and cross-functional projects.
• Familiarity with ERP systems, compliance platforms, and financial reporting tools.
• Strong analytical thinking, with the ability to dive into detail while maintaining a strategic view.
• Excellent stakeholder management skills—comfortable working across functions and seniority levels.
• Experience in government-funded programs, the education sector, or workforce skilling is a plus.

Who You Are

• Strategic yet execution-focused – able to zoom out and plan, but also roll up sleeves when needed.
• Change-oriented – not afraid to challenge the status quo and drive adoption of better ways of working.
• Calm under pressure – thrives in fast-paced environments with many moving parts.
• Forward-looking – you’re always thinking a step ahead.
• Collaborative – brings people together, listens well, and works across departments with ease.
• Detail-driven – ensures nothing falls through the cracks, especially when it comes to numbers and compliance.

Contact

Dawn Gulanes

[email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518