Business Analyst Lead

NTT SINGAPORE PTE. LTD.


Date: 1 week ago
Area: Singapore, Singapore
Salary: SGD 10,000 - SGD 11,000 per month
Contract type: Full time

Key Responsibilities

  • Lead and mentor a team of Business Analysts to ensure clear articulation of business requirements and technical solutions.
  • Collaborate with stakeholders across business and IT to gather, analyze, and document business processes, workflows, and requirements.
  • Drive gap analysis, test planning, deployment planning, and ensure IT solutions meet business objectives.
  • Oversee functional, SIT, UAT to ensure quality delivery.
  • Support testing activities by developing test scenarios, coordinating UAT and validating that solutions meet business and compliance requirements
  • Plan, coordinate, and oversee quality inspections, audits, and testing (including SIT, UAT, penetration tests) to ensure compliance with government regulations and cybersecurity standards.
  • Manage vendor and developer assessments to ensure deliverables meet standards and user requirements.
  • Facilitate workshops and meetings to gather insights and align project goals with business strategy.
  • Translate complex business needs into detailed technical specifications and user stories for development teams.
  • Monitor project progress, communicate risks, and provide status updates to senior management.
  • Promote best practices in business analysis and Agile methodologies within the team.
  • Support continuous improvement initiatives and contribute to process optimization.

Qualifications and Experience

  • Bachelor’s degree or higher in Business, Information Technology or related fields.
  • At least 8 years of business analysis experience, with a minimum of 3 years in leading roles supporting government or public sector projects.
  • Proven track record in managing complex government IT projects.
  • Proven experience in quality assurance or quality management within IT or government projects, including developing and implementing QA framework.
  • Strong knowledge of government digital transformation initiatives, data security standards, and compliance requirements.
  • Experience working with government stakeholders and understanding of public sector procurement and governance processes.
  • Proficiency in creating detailed business requirement documents, process flows, and user stories tailored for government projects.
  • Experience with Agile delivery methodologies and tools such as AWS or Jira.
  • Excellent communication and stakeholder management skills, capable of engaging senior government officials and technical teams.
  • Ability to manage multiple priorities and work in a fast-paced, regulated environment.
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