Customer Service

Logistics Responsibilities

• Follow superior’s instruction to coordinate with overseas suppliers or customers on shipment matters.
• Identify and liaise with suitable freight forwarders and packing vendors; negotiate for competitive rates.
• Supervise on-site packing, crating, and pickup of goods.
• Arrange local transportation for inventory transfers between warehouses.
• Prepare and generate shipping documents for goods import or export.

Engineering Assistance

• Receive Tester electronic boards from engineers and pack them for shipment (e.g., via FedEx, DHL).
• Unpack incoming boards, inspect the condition, and hand them over to the engineer.
• Assist engineers with test equipment setup or configuration as needed.

Inventory Management

• Store and maintain inventory properly, and coordinate with the finance team for regular inventory checks.
• Record incoming and outgoing goods using the internal inventory management system
• Verify that the quantity and specifications of items match the order during receiving and shipping.

General Support

• Support the team and company with general tasks as needed.

Requirements

• O-Level or above; proficient in English.
• 3 or more years of relevant work experience.
• Familiar with MS Office software (especially Excel) and databases.
• Knowledge of local import and export policies and regulations.
• Able to work well in a team and follow instructions
• Good coordination and communication skills.
• Positive attitude, willingness to learn, and a sense of ownership.
• Possess a valid driver’s license and actual driving experience