Operations Executive

Role Description

The Operations Executive played a supporting role in the daily operations of the organization ensuring that processes run smoothly and efficiently. This role involves management of docents and positive guest’s experiences.

Role Responsibilities

• To assist in general operations of the Jurassic World (JW) Experience and management of docents.
• Be responsible for daily opening and closing of JW’s show and reports.
• To assist in providing Level 1 technical assistance to rectify basic faults of interactive stations.
• To assign daily duty stations to Docents.
• To assist in coordinating and facilitating VIP visits.
• Managing queue line of venue detailed attractions.
• Facilitating usage of interactives stations to guests.
To provide positive visitor’s experience

Required Education and Experience:

• Experience in entertainment events and exhibitions.
• An interest and aptitude to work in event planning, retail, logistics or associated management fields.
• Responsible, resilient and willing to work on rotation weekends.
• Good oral and written communication skills.
• Good interpersonal skills, organizational skills, problem-solving abilities and attention to detail.
• Must be trustworthy and able to work with confidential data.
• Ability to prioritize tasks and handle numerous assignments simultaneously.
• Proficient in Microsoft Office and internet applications.
• Have experience managing people in a fast paced customer facing environment.