Service Admin

Core Responsibilities:

• Customer Service: Handling customer inquiries, processing orders, and providing support for service-related issues.
• Service Scheduling: Coordinating service appointments, managing schedules, and ensuring timely execution of services.
• Documentation: Preparing and organizing documents related to service operations, including invoices, reports, and contracts.
• Data Management: Maintaining accurate records and data related to service operations, including customer information, service history, and equipment data.
• Inventory Management: Monitoring and managing inventory levels of parts and supplies needed for service operations.
• Financial Support: Assisting with invoicing, accounts payable, and petty cash management.
• Office Support: Providing general administrative support, including answering phones, managing email correspondence, and coordinating meetings.
• Compliance: Ensuring compliance with relevant regulations and procedures.

Specific Tasks:

• Processing sales orders, invoices, and delivery schedules.
• Updating pricing and costing information.
• Handling customer inquiries and orders.
• Creating and maintaining sales-related documents.
• Supporting the sales team with administrative tasks and report preparation.
• Monitoring office supply levels and reordering when needed.
• Handling payments to suppliers and inquiries related to payments.
• Managing petty cash and staff expense claims.
• Answering phone calls and other administrative duties as assigned.
• Supporting project management with various admin duties.
• Assisting with procurement and trading activities.
• Managing work permit applications, renewals, and cancellations.
• Handling local and foreign worker-related matters.
• Overseeing and managing all aspects of shipping documentation.
• Managing end-to-end spare parts sales.
• Supporting offshore project/marine crew management.
• Providing administrative support for daily operations.
• Assisting with health and safety documentation and training record-keeping.
Scheduling and coordinating training courses for shipboard personnel

Work Location: Tuas

Transportation from Tuas Link MRT