Senior Sales Admin Executive

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today.
With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated
platform will empower future pop culture brands with an end-to-end supply chain of
digital and phygital collectibles, including artist development and incubation, proprietary
IP operation and provide global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global
brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon,
Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over
90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work
environment and encourage our employees to bring their authentic, fun-loving, and
high-energy selves to the workplace.

The Job

As the Executive, Sales Admin, you will assume a pivotal role within the Sales
department, playing a critical part in overseeing administrative operations to ensure the
flawless execution of the entire sales cycle. Reporting directly to the Sales Operations
Manager, you will lead a team of Sales Admin Executives, championing best practices
and striving to achieve departmental performance metrics and revenue targets.

Responsibilities

• Collaborate closely with Sales Managers in strategising retailer account planning

and development, actively contributing to the attainment of departmental KPIs
and revenue goals

• Oversee daily order processing, ensuring accuracy and timeliness and

maintaining effective communication with retailers regarding their order
specifications

• Address sales inquiries from both local and international clients, offering

top-notch customer support and solutions

• Lead the creation of comprehensive sales quotations, invoices, and meticulous

maintenance of sales records, customer payments, and delivery tracking reports

• Ensure the systematic and accurate upkeep of product and customer information

within the company's database

• Coordinate closely with the Logistics Department to streamline product picking,

packing, and shipping, guaranteeing on-time deliveries that meet customer
expectations

• Partner with the Sales Director and Sales Ops Manager to spearhead the planning

and execution of sales promotions and campaigns designed to achieve set
project targets

• Proactively identify prospective opportunities for Sales Managers, driving

business expansion

• Evaluate customer needs and introduce new or relevant products to enhance our

product portfolio

• Cultivate and nurture enduring, high-value customer relationships with retailers,

consistently delivering exceptional customer service

• Remain vigilant regarding emerging industry trends, market shifts, new product

innovations, and competitor activities, providing timely insights and
recommendations to the company for strategic responses

Requirements Previous experience in a sales support role, preferably in a consumer product

company selling directly to large international retailers

• Able to work in a dynamic and fast-paced environment
• Highly meticulous and organised
• Good verbal communication skills
• Proficient in MS Office and Excel Software
• Knowledge of the collectible / toy industry is a plus
• Knowledge of urban culture is preferred
• Resilient and agile, quick to adapt to changing priorities in a fast-paced

environment

• Ability to manage multiple projects simultaneously with effective time

management skills

• Good presentation and communication skills, both written and verbal

To apply, please send an updated copy of your resume to [email protected] . While
we value all submissions, we regret that only shortlisted candidates will be contacted by
our People team.