Service Lead

5 to 8 years of industry experience in developing, implementing, or architecting Identity and Access Management (IAM) information systems. • Strong understanding of business process analysis and improvement methodologies. • Experience with digital tools like automation platforms and data analytics. • Excellent problem-solving skills with a detail-oriented approach. • Strong communication and interpersonal skills for cross-functional teamwork. • 5 to 8 years with technical architecture, integrating identity management and access governance software. • Detailed practical experience in managing IAM operations and implementing IAM solutions. • Working knowledge/experience with tools such as SailPoint, ForgeRock, CyberArk, and OutSystems. • Experience with ITSM tools like ServiceNow and Jira. • Understanding of Operating Systems (Windows, Unix, Linux). • Relevant experience with programming languages including Java, JavaScript, SQL, and Python. • Required experience in Amazon Web Services (AWS), including EC2, RDS, S3, Route 53, SES, VPC, Security Hub, WAF, AWS ALB/NLB, Secrets Manager, CloudWatch, Lambda, and AWS Glue. • A bachelor’s degree in computer science, Cyber Security, Information Security, or a related field is highly recommended and will be met.