Admin

Admin

• Answer and manage incoming phone calls professionally
• Record machine details accurately (e.g., model, issue, location) from customer calls
• Schedule and coordinate technician appointments for machine repairs
• Track and update job assignments to ensure timely service
• Handle customer requests for documents and ensure prompt delivery
• Maintain organized records of service requests and completed jobs
• Communicate effectively with technicians and customers
• Provide general administrative support to the service team