Manager

Company Overview :
Korea Tourism Organization (KTO) is a government-affiliated organization dedicated to promoting Korea as a premier travel destination and supporting the growth of Korea's tourism industry. The Singapore office is a dynamic hub for enhancing tourism relations between Korea and Southeast Asia.

Job Description :
The Manager will be primarily responsible for the day-to-day administrative operations of the Korea Tourism Organization Singapore Office, including HR, payroll, and government compliance. This role also oversees the operation of Korea Plaza — Korea Tourism information center — and manages KTO Singapore's social media presence. The ideal candidate is organized, detail-oriented, and passionate about promoting Korean culture.

Key Responsibilities :

1. Office Administration & HR

• Manage administrative tasks such as procurement, vendor coordination, and office maintenance.

• Handle HR-related matters including hiring, onboarding, payroll processing, leave tracking, and employment contracts.

• Prepare and submit statutory filings (e.g., CPF, IRAS, MOM) and manage work pass applications/renewals in compliance with Singapore regulations.

• Oversee budgeting and expense tracking for office operations.
  

2. Korea Plaza Operations

• Plan and coordinate Korea Plaza programs, including cultural workshops, exhibitions, and visitor engagement activities.

• Liaise with instructors, vendors, and partners for Korea-related cultural content delivery.

• Maintain Korea Plaza facilities and ensure a welcoming and informative environment for visitors.

• Monitor program effectiveness and visitor feedback to improve future activities.
  

3. SNS Channel Management

• Manage and grow KTO Singapore’s official social media channels (e.g., Instagram, Facebook).

• Plan, create, and schedule engaging content that promotes Korea’s travel and cultural appeal.

• Monitor engagement, respond to inquiries, and analyze performance metrics to improve reach and impact.

• Collaborate with HQ and external partners for campaign coordination and branding alignment.
  

4. Market Research & Reporting

• Monitor and analyze tourism market trends in Singapore and the Southeast Asian region.

• Collect and report data on local travel behaviors, competitor activities, and industry developments.

• Provide insights and recommendations to support KTO’s strategic planning and promotional activities.

• Support internal reporting duties and presentation materials for the head office and stakeholders.
  

Qualifications :

• Bachelor’s degree or equivalent, preferably in administration, business, communications, or related fields.

• Minimum 3–5 years of relevant experience in office administration, HR, or operations.

• Experience managing cultural spaces, customer service, or visitor programs is a plus.

• Proficient in MS Office and social media management tools (e.g. Meta Business Suite, Canva, etc.).

• Strong written and verbal communication skills in English; Korean proficiency preferred.

• Knowledge of Singapore employment laws and government portals (e.g. IRAS, MOM, CPF) is essential.