Cleaning Operation Manager

Key Responsibilities:

• Operational Management
  Plan, coordinate, and supervise all cleaning operations.
  Schedule and allocate cleaning staff to various sites.
  Monitor and evaluate cleaning performance to ensure service quality.
• Staff Supervision & Training
  Recruit, train, and manage cleaning staff.
  Conduct regular team meetings and performance reviews.
  Ensure staff adhere to safety and health regulations.
• Client Relations
  Maintain regular contact with clients to ensure satisfaction.
  Address and resolve client complaints or requests in a timely manner.
  Prepare and present operational reports to clients and stakeholders.
• Quality Control
  Conduct regular site inspections and audits.
  Implement and enforce standard operating procedures (SOPs).
  Ensure compliance with hygiene, safety, and environmental regulations.
• Inventory & Budget Management
  Manage cleaning supplies, equipment, and budget.
  Track inventory and place orders as needed.
  Monitor expenditures and optimize operational costs.

Requirements:

• Proven experience as an Operations Manager or similar role in the cleaning or facilities management industry.
• Strong leadership, communication, and organizational skills.
• Knowledge of cleaning chemicals, equipment, and best practices.
• Ability to manage budgets and operational costs effectively.
• Proficient in MS Office and operations management software.
• Valid driver’s license (if required for site visits).