Showroom Supervisor

PURPOSE / OBJECTIVE / SCOPE

As the Showroom Supervisor, you will be responsible for the smooth day-to-day

operations of our showroom and pop-up events. Working with new and repeated

brands on a weekly basis will require high competency in strategic thinking, customer

focus, innovation, change, talent, people as well as performance management.

Duties & Responsibilities

• Responsible for daily retail showroom and pop-up event operations, ensuring timely setup, smooth execution, and efficient teardown.
• Maintain inventory accuracy during inbound/outbound movements, stock take, and reconciliation.
• Maintain a clean, organized, and visually appealing store environment; ensure shelves are well-stocked, fixtures are presentable, and pricing is clearly displayed in line with brand and visual merchandising standards.
• Lead the team in delivering outstanding customer service, creating a welcoming and engaging shopping experience.
• Prepare and manage weekly staff rosters (full-time and part-time), ensuring optimal manpower allocation based on event needs and budgets.
• Monitor individual and team performance; provide guidance and support to meet or exceed targets.
• Ensure accurate and secure handling of all transactions, across various payment modes.
• Collaborate closely with the Operations team and other internal departments to ensure smooth communication and seamless event execution.
• May be required to travel overseas to support events.
• Perform any other duties as assigned.
  
  

Requirements

• At least 5 years working experience in retail environment
• Possess excellent communication, customer service and interpersonal skills.
• Self-motivated, mature and good team-player.
• Good command of spoken and written English, Mandarin or another language
  
  

(as require to communicate with our customers)

• Good PC skills such as MS Office in words and powerpoint
• Strong logical mindset, high-energy self-starter with a relentless, entrepreneurial
  
  

work ethic.

• Exceptionally well organized, good time management and ability to multitask
  
  

What We Offer

• A unique position in an international and dynamic environment
• International and diverse career opportunities for the right candidate
• Diverse and challenging tasks to ensure professional development
• 5 days work week, 44 hours per week (Sunday off)
• Medical insurance including dental