Receptionist / Operations Assistant

We are a fast-growing, client-focused professional services company based in the heart of Orchard. We value professionalism, teamwork, and initiative. As the first point of contact, our Receptionist & Operations Assistant plays a vital role in ensuring smooth front-desk operations and supporting the operations team in administrative tasks.

Key Responsibilities

Reception Duties

• Greet and welcome visitors and clients warmly and professionally.
• Answer and route incoming calls and emails.
• Manage meeting room bookings and ensure the reception area is tidy and presentable.
• Handle incoming/outgoing mail, courier arrangements, and document distribution.
• Perform general administrative support (scanning, filing, data entry).

Operations Support

• Assist the operations team with client document preparation and submission.
• Ensure proper documentation is collected, checked, and filed in an orderly manner.
• Help with tracking deadlines and follow up with clients for outstanding items.
• Liaise with government or partner portals to upload, submit, or retrieve documents when required.
• Maintain confidentiality and accuracy in all handling of client-related materials.

Requirements

• Previous experience in a receptionist or admin support role preferred.
• Able to manage multiple tasks with attention to detail and efficiency.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Fluent in English; Mandarin proficiency is a bonus.
• Responsible, punctual, and a team player.