Assistant Dormitory & Facilities Supervisor

Job Description

• Responsible for ensuring that the Dormitory complies with FEDA and industry regulations.
• Fluent in FEDA requirements and able to converse well.
• Maintain accurate documentation for tenant check-in/out and access passes.
• Responsible to provide guidance on the preferred communication method to resolve operational, event and dormitory regulatory issues at dormitory.
• Responsible for ensuring smooth implementation of duty roster and manning plan for operations of the dormitory and facility to ensure services meet the expectations.
• To ensure that defects reported by clients are promptly rectified and to levy appropriate charges if the management is not liable for such defects.
• To ensure compliance of all requirement of dormitory licensing and liaise with government authorities on any issue that may arise from time to time.
• To foster and maintain a close rapport with residents so as to gain their trust and confidence in the services rendered by the dormitory.
• To ensure that resources are used efficiently and to undertake cost-cutting measures to keep operating costs at acceptable levels.
Experience in soft and hard facility services

Requirements

• Preferably Certificate in Facilities or Property Management or N-Levels min.
• Knowledge of Microsoft office.
• Preferably some experience on plant operations.
• At least 2 years’ experience in facilities management or people management.
• Preferably with some security training or certificates.