HSS Supervisor

Job Title: HSS (Household Support Scheme) Supervisor
Location: Best Home HQ at Harbourfront
Employment Type: Full-Time
Industry: Maid Agency / Household Services

Join Our Team at Best Home Employment Agency!
We are a trusted maid agency in Singapore with over 30 years of experience, committed to delivering honest and quality service. We are looking for a responsible and service-oriented HSS Supervisor to oversee and grow our part-time maid services under the Household Support Scheme.

Key Responsibilities:

• Communicate with customers interested in part-time maid services and respond to enquiries with professionalism.
• Schedule and manage bookings using a digital shared calendar.
• Coordinate and supervise a team of part-time maids to ensure punctuality and service quality.
• Oversee logistics related to the Household Support Scheme.
• Ensure smooth day-to-day operations and service fulfillment.
• Provide feedback to improve service standards and customer satisfaction.

Requirements:

• Strong communication and interpersonal skills.
• Able to work on some weekends (with off-in-lieu or additional allowance).
• Bonus if you can speak any of the following languages: Burmese, Bahasa Indonesia, Tagalog, or Mandarin.
• Comfortable using digital tools like Google Calendar or similar scheduling software.
• Prior experience in team supervision, operations, or customer service preferred.
• Organized, proactive, and customer-focused mindset.

What We Offer:

• Competitive salary (commensurate with experience)
• Lunch allowance provided
• Friendly and supportive working environment
• Opportunity to grow within a reputable and established agency

Apply now and help support households across Singapore through meaningful work.