Technical Support Engineer
amaris
Date: 2 days ago
Area: Singapore, Singapore
Contract type: Full time
Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
Job description
Your missions
Oversee the delivery of IaaS project initiatives in APAC, ensuring alignment with SLAs and processes.
Maintain quality of IaaS services and adhere to IT security policies.
Provide technical support for Windows Server administration, Active Directory, PowerShell scripting, and cluster management.
Perform performance tuning, troubleshooting, and optimization of Windows Server environments.
Manage disaster recovery, backup strategies, and failover processes.
Collaborate with stakeholders, maintaining effective communication and strong working relationships.
Follow CIB and Security policies, report variances, and practice disaster recovery and BCP processes.
Work with IT Security and Infrastructure teams to maintain platforms and manage risk in daily operations.
Your profile
Degree in IT/Computer Science with 8+ years of technical experience.
Advanced proficiency in Windows Server OS (2012 R2/2016/2019/2022).
Expertise in Active Directory, Group Policy, DNS, DHCP, DFS, and PowerShell scripting.
Experience with Windows Server Update Services (WSUS) and patch management.
Experience with Microsoft Failover Clustering, Veritas Cluster Server (VCS), and high availability configurations.
Proven troubleshooting and performance optimization skills.
Experience in backup/recovery strategies and disaster recovery planning.
Familiarity with Ansible Tower, Ivanti, Centrify, BMC, VSAN, iSCSI, DAS, NAS, SAN storage technologies.
Good scripting skills (Python or other languages) and experience with Agile methodologies and/or DevOps.
Qualified in ITIL 3 or 4 Foundation.
What we offer
An international community bringing together 110+ different nationalities.
An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities.
A robust training system with our internal Academy and 250+ available modules.
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.).
Strong commitments to CSR, notably through participation in our WeCare Together program.
Diversity and Inclusion
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
Job description
Your missions
Oversee the delivery of IaaS project initiatives in APAC, ensuring alignment with SLAs and processes.
Maintain quality of IaaS services and adhere to IT security policies.
Provide technical support for Windows Server administration, Active Directory, PowerShell scripting, and cluster management.
Perform performance tuning, troubleshooting, and optimization of Windows Server environments.
Manage disaster recovery, backup strategies, and failover processes.
Collaborate with stakeholders, maintaining effective communication and strong working relationships.
Follow CIB and Security policies, report variances, and practice disaster recovery and BCP processes.
Work with IT Security and Infrastructure teams to maintain platforms and manage risk in daily operations.
Your profile
Degree in IT/Computer Science with 8+ years of technical experience.
Advanced proficiency in Windows Server OS (2012 R2/2016/2019/2022).
Expertise in Active Directory, Group Policy, DNS, DHCP, DFS, and PowerShell scripting.
Experience with Windows Server Update Services (WSUS) and patch management.
Experience with Microsoft Failover Clustering, Veritas Cluster Server (VCS), and high availability configurations.
Proven troubleshooting and performance optimization skills.
Experience in backup/recovery strategies and disaster recovery planning.
Familiarity with Ansible Tower, Ivanti, Centrify, BMC, VSAN, iSCSI, DAS, NAS, SAN storage technologies.
Good scripting skills (Python or other languages) and experience with Agile methodologies and/or DevOps.
Qualified in ITIL 3 or 4 Foundation.
What we offer
An international community bringing together 110+ different nationalities.
An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities.
A robust training system with our internal Academy and 250+ available modules.
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.).
Strong commitments to CSR, notably through participation in our WeCare Together program.
Diversity and Inclusion
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
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