Support Engineer

MINDGRAPH PTE. LTD.


Date: 2 days ago
Area: Singapore, Singapore
Salary: SGD 4,500 - SGD 4,800 per month
Contract type: Full time
  • 2–4 years of experience in Production Support or related role.
  • Strong technical skills in Java, SQL, UNIX, and scripting languages.
  • Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
  • Collaborate with cross-functional teams to identify and resolve production issues.
  • Perform root cause analysis and provide solutions to prevent future issues.
  • Create and maintain documentation related to production issues and resolutions via JIRA.
  • Implement and maintain processes and procedures to improve production support.
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