Operations Manager

Key Responsibilities:

• Daily Operations Oversight
  Manage end-to-end daily operations including staffing, scheduling, workflow, and quality control.
  Ensure smooth coordination between departments (logistics, admin, finance, sales, etc.).
• Process Improvement
  Analyze current processes and identify areas for cost savings, efficiency, and scalability.
  Implement SOPs (Standard Operating Procedures) and ensure adherence.
• Team & Resource Management
  Supervise and lead department heads and team leaders.
  Monitor performance, provide guidance, and foster a high-performance work culture.
• Budget & Cost Control
  Assist in budgeting, monitor operational costs, and find ways to optimize spending without compromising quality.
  Work closely with finance to manage expenses and procurement.
• Inventory & Supply Chain Coordination
  Oversee inventory planning, ordering, and stock control (especially if tied to product-based businesses).
  Coordinate with logistics to ensure timely deliveries and order fulfillment.
• Customer Service & Quality Assurance
  Ensure customer satisfaction through operational excellence.
  Handle escalations, resolve operational issues, and maintain service standards.
• Compliance & Safety
  Ensure compliance with company policies, industry regulations, safety guidelines, and legal requirements.
  Manage operational risks and crisis response protocols.