Hedge Fund Administrator
CLEARSTREAM BANKING S.A.
Date: 2 days ago
Area: Singapore, Singapore
Salary:
SGD 5,800
-
SGD 6,200
per month
Contract type: Full time

Your responsibilities:
1) Operational activities
- Process Trade & Transfer orders from customers
- Perform document completion for trades & transfers along with verification
- Process incoming trades related cash and incoming transfer requests
- Trace pending transactions and settle transactions on receipt of contract note
- Process corporate action shares and cash events promptly and accurately
- Investigate reconciliation breaks and take corrective action
- Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes
- Assist in documenting team procedures and in project works, when required
2) Customer Service
- Investigate, monitor, record and resolve any queries/issues raised by the client via phone calls and emails
- Undertake reviews of client’s activity, utilisation of products to suggest changes/improvements and identify development and training requirements
- Provide the highest standard of service in all dealings with the client
Our requirements:
- University degree and/or a comparable qualification
- Knowledge of investment funds industry is highly preferred
- Pro-active attitude with strong problem solving skills, accuracy and ability to work independently and as part of a team in an international environment
- Ability to multi-task and work under pressure to meet tight deadlines
- Customer oriented with excellent telephone, communication and negotiation skills
- Fluency in English. Proficiency in spoken German is a must to liaise with Headquarters.
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