ADMINISTRATIVE ASSISTANT

ADMINISTRATIVE ASSISTANT

$2600 - $3500

• Prepare and issue invoices, quotations, and other relevant documents accurately and promptly.
• Handle incoming service calls and WhatsApp messages; gather necessary information and assign the job to the appropriate technician.
• Respond to customer inquiries via phone and email professionally and efficiently.
• Follow up with customers regarding quotations, feedback, and service updates.
• Monitor and update the service system daily to ensure that all service cases are attended to and closed properly.
• Track ongoing jobs and ensure timely follow-up or escalation when needed.
• Coordinate internally with the service team, admin team to resolve issues and communicate updates to customers.
• Maintain organized filing systems, both digital and physical.
• Support other admin duties as assigned.

Requirements and qualifications

• Strong Microsoft Office skills (Outlook, Excel and Word)
• Secondary or equivalent
• 1 year working experience on similar role
• Fluent with English ( both written & spoken )
• Multi-tasking aptitude
• Team player with a positive attitude
• 5 days works.

* Please note that only selected candidates will be notified