Application Support Engineer

Synechron Singapore stands at the forefront of consulting and technology services, specializing in the financial services sector. Our Singapore office is dedicated to delivering cutting-edge digital transformation solutions to premier banks, insurers, and capital markets. We pride ourselves on fostering a diverse and inclusive environment that nurtures talent and offers ample opportunities for professional growth and development. Our teams leverage state-of-the-art technologies to collaboratively create impactful solutions, enhancing operational efficiency and customer experiences. Committed to excellence, Synechron Singapore actively engages in community initiatives, striving to make a positive impact in the region. Globally, our 14,500+ associates serve over 100 clients from 58 offices.

Career Opportunities at Synechron

At Synechron, you’ll find the opportunity to build a meaningful career, be innovative, and take calculated risks, all with the support needed for your success. Our associates are confident in their impact and clear about their professional trajectory.

About the Role:

We are seeking a dedicated Support Engineer to assist in deployment processes, version control, and environment analysis. The ideal candidate will possess strong scripting abilities, database knowledge, and a foundation in supporting deployment activities. This role involves collaboration with development, QA, and operations teams to ensure smooth and reliable environment management.

Candidate should be open for contractual role (1 year renewable contract). You will be deputed to the client, a leading retail bank in Singapore.

Key Responsibilities:

Support Deployment Processes:

Assist in deploying applications and updates to various environments.

Ensure deployment procedures are followed and troubleshoot deployment issues as they arise.

Version Control Management:

• Manage and maintain version control repositories (e.g., Git).
• Assist teams in branching, merging, and managing code versions.
• Environment Analysis & Optimization:
• Analyze environment configurations and performance.
• Provide insights and recommendations for environment improvements.

Scripting & Automation:

• Develop and maintain automation scripts to streamline deployment and environment management tasks.
• Write scripts for environment setup, cleanup, and testing.

Database Support:

• Assist in database configuration, management, and automation.
• Support data migration, backups, and restores related to environment setups.

Support & Troubleshooting:

• Provide ongoing support for environment-related issues.
• Collaborate with teams to resolve deployment and environment conflicts.

Foundation Skills:

• Demonstrate strong problem-solving, communication, and teamwork skills.
• Maintain up-to-date knowledge of environment management best practices.

Qualifications & Skills:

Mandatory:

• Proficiency in scripting languages (e.g., Bash, PowerShell, Python).
• Basic knowledge of databases (SQL, NoSQL).
• Familiarity with deployment processes and tools.
• Strong foundation in version control systems
• Ability to support deployment activities and troubleshoot environment issues.
• Good Analytical, organizational and communication skills.
• Experience with cloud environments (AWS, Azure, GCP).
• Understanding of containerization (Docker, Kubernetes).

Tools & Technologies:

Version Control: Git, SVN

Scripting: Python, Bash, PowerShell

Databases: SQL Server, MySQL, NoSQL databases

Deployment Tools: Jenkins, Azure DevOps, GitHub Actions

Environment Management: Docker, Kubernetes (optional)

We have multiple roles open :

Junior Tech Support (L1) - Ideally Should have 1-2 years exp

Tech Support - L2 - Ideally Should have 3-5 years exp