General Manager

Reports to: President, BCF

Accountable to: Executive Committee

About The Role

The General Manager (GM) plays a critical leadership role in managing the day-to-day operations of the Breast Cancer Foundation (BCF). As a performance-driven, people-centric leader with a deep passion for the community, the GM ensures organisational effectiveness across governance, operations, fundraising, stakeholder engagement, and staff development.

The GM is expected to closely follow and uphold BCF’s Mission and Vision, ensuring that all programmes, partnerships, and operations align with the Foundation’s purpose and values. Reporting to the President and accountable to the Executive Committee, the GM is responsible for translating strategy into action and delivering lasting impact.

Key Responsibilities

• Compliance and Governance
• Ensure full compliance with all statutory, regulatory, and governance requirements, including the Code of Governance for Charities and IPCs.
• Promote transparency, accountability, and adherence to best practices across the organisation.
• Develop and maintain internal policies and Standard Operating Procedures (SOPs).
• Support the Executive Committee in setting and cascading Key Performance Indicators (KPIs), both financial and non-financial.
• Organise and manage quarterly Executive Committee meetings and the Annual General Meeting.
• Operational Management
• In alignment with the Executive Committee's direction, translate strategic goals into actionable plans, ensuring timely and effective implementation of programmes and initiatives.
• Support the Executive Committee with data-driven insights and analysis to facilitate decision-making.
• Oversee the day-to-day operations of BCF, ensuring effective and efficient service delivery.
• Ensure smooth administration and successful execution of programmes that support BCF’s mission.
• Foster collaboration across departments to improve processes and outcomes.
• Stakeholder Engagement and Representation
• Under expressed authority of the Executive Committee, to represent BCF in liaising with external stakeholders, including government agencies, healthcare institutions, donors, sponsors, volunteers, members, and beneficiaries.
• Build and nurture relationships to enhance BCF’s visibility, credibility, and impact.
• Serve as BCF’s public spokesperson at events, forums, and in media interactions.
• Talent and Culture Leadership
• Lead with empathy and integrity to foster a positive, inclusive, and high-performing workplace culture.
• Recruit, develop, and retain talent; coach staff and build leadership capacity within the team.
• Oversee performance appraisals, career development, and staff engagement initiatives.
• Make staffing and appointment decisions in consultation with relevant Executive Committee sub-committees.
• Other Duties
• Undertake any additional responsibilities as assigned by the Executive Committee to support BCF’s operations and sustainability.
  
  

IDEAL CANDIDATE PROFILE

Qualifications & Experience

• At least 10 years of professional experience, including 3–5 years in a general management or senior leadership role.
• Experience in a charity, Voluntary Welfare Organisation, or nonprofit/social service sector is strongly preferred.
• Proficient in financial oversight, budgeting, and reporting.
• Proven track record in project management and the ability to lead large teams and deliver outcomes on time and within budget.
  
  

Leadership Competencies

• A performance-driven, people-centric leader with a passion for community service and a deep alignment with BCF’s mission and values.
• Exceptional interpersonal and communication skills, with the ability to inspire trust and build rapport across a wide range of stakeholders.
• Caring and inclusive leader who fosters teamwork, collaboration, and professional development.
• Energetic, independent, and initiative-taking, with a resilient mindset and strong problem-solving ability.
• Results-focused, organised, and capable of managing multiple priorities under pressure.
• Confident in representing BCF at high levels with professionalism and poise.
  
  

We regret to inform that only shortlisted candidates will be notified.