Restaurant Manager (Hotpot)

XIABUXIABU CATERING MANAGEMENT (SINGAPORE) PTE. LTD.


Date: 2 days ago
Area: Singapore, Singapore
Salary: SGD 4,000 - SGD 5,000 per month
Contract type: Full time

Job Scope

  • Responsible for the business performance of the restaurant.
  • Prepare financial/costing reports on weekly and monthly basis.
  • Plan and analyse restaurants sales levels and profitability.
  • Accountable for labour and F&B costing matters, including inventory control and conducting month end stocktaking.
  • Provide effective leadership to ensure that sales targets and service standards are met.
  • Establish good rapport with customers and handle customers' request professionally and promptly.
  • Constantly review, evaluate operations/procedures and recommend improvement to the Management.
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads).
  • Develop strategies for better workplace efficiency and goal achievement.
  • Provide training and coaching on customer service and product knowledge.
  • Support ongoing learning and development of team members.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Handle HR matters in recruitment, employee performance review, disciplinary and grievances.
  • Enforce company policies and protocols in the restaurant.
  • Enforce compliance with licensing, hygiene regulation, health and safety legislation and guidelines


Job Requirements

  • Diploma in Food and Service Management or Business Management
  • 8 to 10 years of restaurant management work experiences
  • Solid understanding of restaurant financials and experience with budgeting, cost control, and revenue management.
  • Extensive food and beverage (F&B) knowledge
  • Strong written and oral communications skills in Mandarin to liaise with business partners (vendors/suppliers) and colleagues from international teams of Mandarin-speaking background.
  • Comfortable to work with multicultural teams and groups locally and internationally.
  • 5.5 work days per week including weekends and public holidays with rotating shift
  • Comfortable handling non-halal ingredients and food


Job Perks

  • Overseas exposure
  • Good career progression/development
  • Training programs for job enhancement
  • Good HR practices
  • Celebratory events
  • Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
  • Performance incentives
  • Yearly salary review
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