Field Service Manager (Medical Devices)

Our client is a leading Medical devices provider. Due to their current expansion plan, they are looking for a Field Service Manager to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Field Service Manager:

• Lead and manage a service team to ensure high-quality after-sales support, including equipment installation, commissioning, and preventive maintenance.
• Provide hands-on support for complex technical issues and escalations.
• Develop and implement service strategies, workflows, and standards to ensure timely and efficient customer support.
• Act as a technical advisor to clients, ensuring strong customer relationships and satisfaction.
• Review service reports, track performance metrics, and drive continuous improvement initiatives.

Requirements:

• Minimum Diploma in Electrical or other related discipline
• 5 years of relevant experience
• Experience leading or managing a team
• Possess own transport is an added advanatge

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De