Project Manager – IT Delivery

Key Responsibilities:

• Plan, execute, monitor, and close projects while managing scope, schedule, cost, quality, and risk.
• Drive the execution of project roadmaps and oversee the entire lifecycle from strategic planning to delivery.
• Act as the primary point of contact for client engagements, ensuring regular communication and feedback.
• Conduct project reviews and gather customer satisfaction metrics through surveys and structured mechanisms.
• Lead the launch of new projects from concept to implementation, managing scope and budgets.
• Interpret business and technical requirements to align with customer needs and constraints.
• Establish project standards and quality metrics, ensuring compliance with internal tools and processes.
• Monitor project profitability and provide regular reports to both internal stakeholders and clients.
• Organise and lead steering committee and project governance meetings with customers.
• Develop reusable documentation, demos, and knowledge assets for project continuity and scalability.
• Create and maintain real-time dashboards for performance tracking and status updates.
• Provide technical direction, mentorship, and performance evaluation of team members.

Requirements:

• Proven experience managing large-scale IT projects across the full lifecycle.
• Strong leadership, client management, and stakeholder engagement capabilities.
• Solid understanding of project methodologies and tools (Agile, Waterfall, or hybrid).
• Skilled in budgeting, planning, risk management, and reporting.
• Experience building project frameworks, quality standards, and customer-centric delivery models.
• Ability to guide technical teams and collaborate across cross-functional units.
• Excellent communication, analytical thinking, and presentation skills.