Product Owner

• Product Vision – Support Product Manager and contribute to the defining and creation of product vision, goals, roadmaps which is crucial in communicating product’s big picture and creating business value.
• Stakeholder Liaison – Collaborate with business owners and product users to understand and anticipate needs / wants which is translated into product requirements and enhancements.
• Product and Development Liaison – Act as the bridge in connecting product manager’s big picture goals and strategies with the working team to ensure accurate interpretation and prioritization of product requirements.
• Product Development – Oversee and monitor the stages of product creation which may include design, development, implementation, maintenance to ensure product functionalities are delivered at cost and reliably.
• Iteration Planning – Lead in iteration planning with the team and coordinate dependencies with other Product Owners to ensure alignment between the team and iteration goals.
• Team Backlog Management – Manage and prioritize user stories in the team backlog based on prioritized features from Program Backlog and according to the Program Increment objectives.
• User Stories – Develop user stories with team members and ensure completed stories are reviewed and accepted as increments according to their acceptance criteria.
• Iteration Review – Lead iteration reviews and team demonstrations with stakeholders to acquire critical feedback for the team to adapt and deliver great products.

Education: Bachelor's degree in computer science, engineering or information systems and/or equivalent formal training or work experience

Certification in Agile Product Development methods (especially SAFe Product Owner & Product Manager) preferred

Experience: Three (3) years equivalent work experience in information technology or business environment. Working experience in agile teams required (preferably using SAFe)

1. Product Backlog Management:

• Defining and maintaining the product backlog: This includes creating user stories, epics, and other backlog items that represent the desired features and functionality of the product
• Prioritizing backlog items: The Product Owner must decide which features to develop first, based on business value, customer needs, and other relevant factors
• Grooming the backlog: Regularly refining the backlog by adding new items, removing outdated ones, and updating existing ones to reflect changes in priorities or requirements

2. Collaboration and Communication:

• Collaborating with stakeholders: Working closely with business stakeholders, customers, and other team members to gather feedback and ensure alignment on the product vision and priorities
• Communicating with the development team: Providing clear and concise information about the product backlog, user stories, and acceptance criteria to the development team
• Representing the customer: Serving as the voice of the customer within the development team, ensuring that their needs are understood and addressed

3. Product Vision and Strategy:

• Defining the product vision: Articulating a clear and compelling vision for the product, including its purpose, target audience, and long-term goals
• Ensuring alignment with the product strategy: Making sure that the product backlog and development efforts align with the overall product strategy and business goals
• Monitoring key product metrics: Tracking key metrics to measure the success of the product and identify areas for improvement

4. Development Process Oversight:

• Overseeing releases and quality standards: Ensuring that the product is released on time and within budget, and that it meets the required quality standards
• Making real-time decisions during development iterations: Making informed decisions about the development process, based on feedback and progress
• Evaluating progress and ensuring continuous improvement: Regularly evaluating the progress of the product development process and identifying areas for continuous improvement

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.