Senior Manager, Operations Support Services (Healthcare)
ENVIRODYNAMICS SOLUTIONS PTE. LTD.

Benefits
- Comprehensive health and wellness benefits
- Ongoing training and development opportunities
- A collaborative and supportive work environment
- Work-Life Integration & Purposeful Work
- Strong benefits (e.g., CPF, bonuses, leave)
About the role
You will be responsible for managing day-to-day operations, systems, and performance improvement efforts within the OSS–General Services division.
Key responsibilities
- Operational Oversight
Ensure seamless delivery of essential services including:
Security and carpark operations
Mailroom services
Telecommunications systems and support
Mortuary operations
Audio-visual systems and support
- Contract and Cost Management
Evaluate and review service, lease, and license agreements to ensure value and efficiency.
- Service Improvement
Collaborate with internal teams and departments across NUH to identify and implement process enhancements.
- Feedback and Incident Management
Oversee the handling of service feedback and incident reports, ensuring timely resolution, disciplinary actions (if required), and workflow updates.
- Liaison with External Agencies
Work with external bodies (e.g., the Police, MOH) on policy reviews and implementing operational plans.
- Financial Support
Contribute to budget planning, monitoring, and reviews for the department.
- Policy and SOP Management
Assist in the review and updates of departmental policies and standard operating procedures.
- Training and Development
Support planning and evaluation of training programmes for staff.
- Emergency Preparedness
Review and update the department's emergency response strategies and plans.
- Audio-Visual Coordination
Partner with end users and technical consultants to resolve AV issues and coordinate equipment installations.
- Ad-Hoc Duties
Carry out any additional responsibilities as delegated by the Supervisor.
Key Requirements
- A Bachelor's degree from a recognized institution
- At least 10 years of relevant administrative and managerial experience
- Strong written and verbal communication skills
- Excellent interpersonal and organizational abilities, with demonstrated leadership and teamwork skills
- Strategic thinking and problem-solving capabilities in a fast-paced environment
- A proactive, results-driven mindset with a passion for continuous improvement
- Ability to handle multiple priorities and meet tight deadlines effectively
About our Client
Join one of Singapore’s leading healthcare institutions , part of a major academic medical cluster. This organization is known for delivering quality patient care , medical education , and advanced clinical research .
Interested candidates kindly click the APPLY NOW button.
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Only shortlisted candidates will be notified
EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285
Ng Chin Shen I Reg. No: R25127347
Email CV to : [email protected]
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