Senior Manager, Operations Support Services (Healthcare)

ENVIRODYNAMICS SOLUTIONS PTE. LTD.


Date: 2 days ago
Area: Singapore, Singapore
Salary: SGD 6,200 - SGD 8,300 per month
Contract type: Full time

Benefits

  • Comprehensive health and wellness benefits
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • Work-Life Integration & Purposeful Work
  • Strong benefits (e.g., CPF, bonuses, leave)

About the role

You will be responsible for managing day-to-day operations, systems, and performance improvement efforts within the OSS–General Services division.

Key responsibilities

  • Operational Oversight
    Ensure seamless delivery of essential services including:
    Security and carpark operations
    Mailroom services
    Telecommunications systems and support
    Mortuary operations
    Audio-visual systems and support
  • Contract and Cost Management
    Evaluate and review service, lease, and license agreements to ensure value and efficiency.
  • Service Improvement
    Collaborate with internal teams and departments across NUH to identify and implement process enhancements.
  • Feedback and Incident Management
    Oversee the handling of service feedback and incident reports, ensuring timely resolution, disciplinary actions (if required), and workflow updates.
  • Liaison with External Agencies
    Work with external bodies (e.g., the Police, MOH) on policy reviews and implementing operational plans.
  • Financial Support
    Contribute to budget planning, monitoring, and reviews for the department.
  • Policy and SOP Management
    Assist in the review and updates of departmental policies and standard operating procedures.
  • Training and Development
    Support planning and evaluation of training programmes for staff.
  • Emergency Preparedness
    Review and update the department's emergency response strategies and plans.
  • Audio-Visual Coordination
    Partner with end users and technical consultants to resolve AV issues and coordinate equipment installations.
  • Ad-Hoc Duties
    Carry out any additional responsibilities as delegated by the Supervisor.

Key Requirements

  • A Bachelor's degree from a recognized institution
  • At least 10 years of relevant administrative and managerial experience
  • Strong written and verbal communication skills
  • Excellent interpersonal and organizational abilities, with demonstrated leadership and teamwork skills
  • Strategic thinking and problem-solving capabilities in a fast-paced environment
  • A proactive, results-driven mindset with a passion for continuous improvement
  • Ability to handle multiple priorities and meet tight deadlines effectively

About our Client
Join one of Singapore’s leading healthcare institutions , part of a major academic medical cluster. This organization is known for delivering quality patient care , medical education , and advanced clinical research .


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Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Ng Chin Shen I Reg. No: R25127347

Email CV to : [email protected]

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