Retail Assistant

Supermarket Worker Job Responsibilities

1. Customer Service

• Greet and assist customers in a friendly and professional manner.

• Answer customer inquiries regarding product locations, prices, and promotions.

• Handle customer complaints or concerns and escalate issues when necessary.
  

2. Stocking & Merchandising

• Receive, unload, and organize incoming shipments.

• Ensure shelves are fully stocked, neatly arranged, and properly labeled.

• Rotate stock to maintain product freshness (FIFO – First In, First Out).
  

3. *Checkout Operations*

• Operate cash registers, scan items, and process payments accurately.

• Handle cash, credit/debit transactions, and refunds efficiently.

• Bag groceries carefully and assist customers with loading purchases if needed.
  

4. Store Maintenance

• Keep aisles, checkout areas, and storage spaces clean and free of hazards.

• Monitor and report low inventory or damaged products to supervisors.

• Assist in setting up promotional displays and seasonal arrangements.
  

5. Compliance & Safety

• Follow company policies, hygiene standards, and safety regulations.

• Report any security or safety concerns immediately.
  

6. Team Collaboration

• Work cooperatively with colleagues and supervisors to meet store goals.

• Assist in other duties as assigned, such as price tagging or inventory checks.