Assistant Manager (2.9-month contract), SMU Academy

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage all the administrative and logistical matters related to the smooth offering and execution of training programs (both online and offline) offered by the team.
• Responsible for trainer management, partner management, course ware, assessment, feedback and other required duties/documentation.
• Assist in coordinating/setting up client meetings for the team and drafting of minutes or other relevant documentation.

• Degree with minimally 3-5 years of relevant work experience.
• Good communication skills.
• Excellent time, resource and project management skills with strong ability to multi-task.
• Self-initiated, takes initiative, ownership and highly dependable.• Meticulous with numerical figures and details.
• Proficient in MS Office software, SAP, Zoom and other IT tools• Strong people management skills.
• Able to work collaboratively with others.
• Willingness to work extended hours and on some weekends.
• Ability to handle difficult customers and de-escalate tensions.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.