Intern - IT Service Desk Engineer
ALPHAEUS PTE. LTD.
Date: 2 days ago
Area: Singapore, Singapore
Salary:
SGD 1,000
-
SGD 1,200
per month
Contract type: Full time

We are hiring IT Service Desk Engineer Interns to join our support team and gain real-world experience in IT operations and customer service. This role offers hands-on exposure to user support, account administration, incident management, and technical troubleshooting.
Key Responsibilities:
- Respond to IT service requests via phone, email, or ticketing system.
- Provide first-level support for hardware, software, network, and access issues.
- Assist with user account setup, password resets, and system access controls.
- Document incidents and resolutions accurately.
- Support Install, Move, Add, and Change (IMAC) requests and system configurations. Escalate unresolved issues to relevant technical teams as needed
Requirements:
- Strong interest in IT support and service delivery.
- Basic knowledge of IT systems, networks, and user account management.
- Gain valuable IT support experience and develop key technical and communication skills in a dynamic environment.
See more jobs in Singapore