Restaurant Supervisor

We are seeking a passionate and service-driven Restaurant Supervisor with a strong background in food and beverage operations and a keen interest in wines. The ideal candidate holds at least a WSET Level 1 certification and is excited to elevate our guest experience through excellent service and thoughtful wine recommendations.

Responsibilities

• Assist in floor planning, guest seating, and table management to optimize turnover and customer satisfaction
  

• Provide wine recommendations to guests, leveraging WSET knowledge to upsell and enhance dining experiences
  

• Support wine program development, including stock rotation, storage, and wine list curation
  

• Handle guest feedback and resolve service issues promptly and professionally
  

• Ensure compliance with hygiene, safety, and regulatory standards as per NEA and SFA requirements
  

• Collaborate with the kitchen and management teams to deliver seamless service
  

• Assist in inventory management and ordering of wines and beverages
  

Requirements

• Minimum 2 years of supervisory experience in a restaurant or hospitality setting
  

• WSET Level 1 Award in Wines (or higher) is required
  

• Strong knowledge of wine service, food pairing, and basic wine regions
  

• Excellent interpersonal and leadership skills
  

• Positive attitude, well-groomed appearance, and customer-focused mindset