Salon Manager

AURORA ASIAPACIFIC PTE. LTD.


Date: 2 days ago
Area: Singapore, Singapore
Salary: SGD 7,500 - SGD 8,500 per month
Contract type: Full time

Key Responsibilities

Salon Operations

  • Oversee daily salon operations, ensuring a smooth and efficient workflow.
  • Manage appointment bookings, staff schedules, and client satisfaction.
  • Ensure cleanliness, hygiene, and compliance with all health and safety regulations.

Team Leadership

  • Recruit, train, and supervise hairstylists, assistants, and front desk staff.
  • Conduct regular staff meetings and performance evaluations.
  • Motivate team members to meet service and sales goals.

Customer Service

  • Handle client complaints or concerns professionally and promptly.
  • Maintain high levels of customer satisfaction and service standards.
  • Build strong relationships with regular clients and the local community.

Sales & Marketing

  • Promote salon services, packages, and promotions to increase revenue.
  • Collaborate with the marketing team to develop social media and local outreach strategies.
  • Monitor inventory and product sales, placing orders as needed.

Financial & Reporting

  • Manage daily cash flow, staff commissions, and petty cash.
  • Prepare monthly sales reports and performance summaries for management.
  • Meet budgetary goals and control operational expenses.

Requirements

  • Proven experience in a salon or beauty industry management role (2+ years preferred).
  • Strong leadership and interpersonal skills.
  • Good knowledge of salon services, trends, and customer expectations.
  • Ability to handle conflict and resolve issues efficiently.
  • Familiarity with salon booking software is a plus.
  • Fluent in English; proficiency in Korean is advantageous.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

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