Customer Service Advisor (Autotmotive)

EFFICIENT MOTOR & ENGINEERING WORKS PTE. LTD.


Date: 1 day ago
Area: Singapore, Singapore
Salary: SGD 2,000 - SGD 2,800 per month
Contract type: Full time

Join our team as a Customer Service Advisor – where great service meets the automotive world!

If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.


Job Responsibilities:

  • Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions
  • Act as the key liaison between customers and the workshop to ensure clear and responsive communication
  • Keep customers updated on job progress and repair timelines
  • Handle daily intake of cars for servicing and manage service scheduling
  • Deliver a positive customer experience from check-in to vehicle collection
  • Support the workshop team by aligning service expectations with actual job progress
  • Perform other ad-hoc duties as assigned by the supervisor


Who This Role Suits:

  • Individuals with a customer-first mindset
  • People who enjoy communicating , solving problems , and making customers feel valued
  • Those with an interest in cars who prefer working with people more than tools


Job Requirements:

  • Singaporeans only
  • Basic vehicle knowledge is preferable but not mandatory ; training will be provided
  • Friendly, proactive team player with a willingness to learn
  • Self-driven with a strong sense of responsibility and service excellence
  • Possession of a valid Class 3 driving license is an advantage
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