Customer Service Advisor (Autotmotive)

Join our team as a Customer Service Advisor – where great service meets the automotive world!

If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.

Job Responsibilities:

• Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions
• Act as the key liaison between customers and the workshop to ensure clear and responsive communication
• Keep customers updated on job progress and repair timelines
• Handle daily intake of cars for servicing and manage service scheduling
• Deliver a positive customer experience from check-in to vehicle collection
• Support the workshop team by aligning service expectations with actual job progress
Perform other ad-hoc duties as assigned by the supervisor

Who This Role Suits:

• Individuals with a customer-first mindset
• People who enjoy communicating , solving problems , and making customers feel valued
• Those with an interest in cars who prefer working with people more than tools
  

Job Requirements:

• Singaporeans only
• Basic vehicle knowledge is preferable but not mandatory ; training will be provided
• Friendly, proactive team player with a willingness to learn
• Self-driven with a strong sense of responsibility and service excellence
• Possession of a valid Class 3 driving license is an advantage