IT Executive

Key Responsibilities:

• Provide comprehensive IT support to both domestic and remote users, including troubleshooting hardware, software, and network issues.
• Maintain and manage the inventory of IT hardware and software assets.
• Oversee and manage all IT-related infrastructure, including servers, printers, and Wi-Fi networks.
• Implement and enforce IT control procedures, including those related to physical and data security.
• Participate in and provide support for Business IT projects and initiatives.
• Administer and support operational systems and applications, including Windows OS, websites, and other enterprise tools.
• Manage and maintain LAN/WAN networks, VPN configurations, and firewall systems.
• Ensure proper documentation of all IT assets, including invoices, quotations, user manuals, and software license agreements.
• Perform any other ad hoc duties as assigned by management.

Requirements:

• Diploma or higher in Information Technology or a related field.
• Minimum of 3 years of experience in IT infrastructure support, including server management and PC troubleshooting.
• Strong hands-on experience with hardware, software, Windows OS, and email systems.
• Willingness to provide after-hours support when necessary.