Retail Associate (Airport Retail)

Lotte Duty Free Singapore


Date: 1 day ago
Area: Singapore, Singapore
Contract type: Full time
Retail Associate

Location: Changi Airport

Working Hours: Rotating shift between 0600 and 0100 (FT) and 0700 and 2300 (PT)

Full-Time Shift: 9.5 hours including 1 hour unpaid break, 42.5 hours per week

Part-Time Shift: 9.5 hours including 1 hour unpaid break, min 5 days a week (Min 2 months commitment)

Salary: 2k - 2.4k (Part-time: 13/hour)

Responsibilities

  • Actively engage customers to promote products, apply upselling techniques, and meet or exceed sales targets.
  • Deliver first-class service, communicate promotions clearly, and create a positive shopping experience.
  • Ensure shelves are well-stocked and merchandise is presented according to visual guidelines.
  • Use Point-of-Sale (POS) system to process all payments accurately, including cash reconciliation at shift end.
  • Perform daily housekeeping duties to maintain cleanliness and safety of work environment.
  • Any other ad-hoc duties as assigned.

Requirements

  • Min N-Level or equivalent.
  • Min 1 year of retail sales experience is required.
  • Comfortable with sales targets / Key Performance Indicator (KPI).
  • A good team player and self-driven attitude.
  • Strong interpersonal and communication skills.
  • Customer satisfaction-oriented.
  • Basic computer skills.
  • Comfortable to work retail and shift hours.
  • Comfortable to handle liquor and tobacco products.
  • Must be 21 years old and above as per Tobacco Act.

Benefits

  • Monthly allowances up to $255.
  • Attractive sales commission up to $400.
  • Annual leave of 12 to 18 days per calendar year.
  • Medical and dental insurance.
  • Joining Bonus of $600 for local Full Time new hires, subject to T&C.
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