Operations Executive

Job – Objective / Position Description:

As a Operations Executive, you assist in running F&B outlets, ensuring they align with guidelines set by the Assistant Area Manager. Your focus is on smooth operations, maintaining quality, and supporting the overall success of the coffee shop’s outlet.

Responsibilities (Key Result Areas & Activities)

• Manage and be involved in day-to-day operations of business (i.e. cashiering, beverage preparation, toasting, outlet opening and closing, scheduling, etc.)
• Meet sales targets and ensure outlet profitability
• Collaborate closely with the team to ensure smooth outlet operations and support their daily tasks
• Ensure that the outlets adhere to local regulations regarding health, safety, and compliance requirements, as well as brand standards and local policies and procedures
• Conduct inventory checks and monitoring to maintain sufficient stocks supplies for seamless operations
• Efficiently schedule and plan staffing/ roster based on outlet operational requirements
• Supervise and provide operational support
• Handle queries from suppliers and staff
• Assist in ad-hoc projects as assigned

Required to - KNOW (Skills, Knowledge & Behaviours)

• Minimum 2-3 years of relevant supervisory experience in F&B environment
• Diploma / Degree in Hospitality, F&B management, or any related fields
• Good knowledge of F&B industry will be an added advantage
• Good delegation, planning, and execution skills required
• Quick decision-making and problem-solving skills, good interpersonal skills
• Able to lead, retain and motivate staff
• Able to work in fast pace-environment and under pressure
Customer oriented and availability to work on weekends and public holiday

Working location: CAG T2

Able to commit 6 days per week