Front Desk Officer / Admin Assistant

Job Summary:
We are seeking a dynamic and organized individual to serve as the Front Desk cum Admin Assistant. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The successful candidate will be the first point of contact for visitors and provide essential administrative support to ensure smooth office operations.

Key Responsibilities:

• Greet and welcome guests, clients, and employees in a professional manner.
• Answer and direct incoming phone calls and respond to inquiries promptly.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Manage office supplies and place orders when necessary.
• Provide administrative support to various departments (e.g., data entry, document filing, photocopying, scanning).
• Assist in scheduling appointments and meetings, including room bookings.
• Prepare and maintain records, reports, and correspondence as required.
• Coordinate with vendors and service providers as needed.
• Support HR activities, such as maintaining employee records.
• Perform other duties as assigned by management.

Qualifications and Requirements:

• Proven work experience as a Front Desk Representative, Receptionist, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Friendly, professional demeanor with a customer-service mindset.
• Diploma or equivalent; or relevant experiences.

Work Environment:

• Office-based role with a standard 9am–6pm.
• Interaction with staff, clients, and visitors daily.