Restaurant Manager

Job Overview:

Our client, a well-established Singapore-based hospitality group, is hiring 2 experienced professionals in the fine dining industry to oversee and drive the operations, profitability, and customer satisfaction of a high-end restaurant. The ideal candidate will bring a strong track record in hospitality leadership, budget management, team development, and service excellence.

Key Responsibilities:

• Accountable for the restaurant’s Profit & Loss performance and execution of cost control strategies.
• Develop and manage budgets and forecasts to align with operational and financial targets.
• Drive profitability through increased customer turnover and operational efficiency.
• Lead day-to-day restaurant operations, ensuring consistent quality and service standards.
• Perform regular cost analysis and operational reviews to identify areas for improvement.
• Uphold food and operational safety standards to provide a safe and welcoming dining environment.
• Deliver exceptional customer service and resolve complaints with professionalism and diplomacy.
• Optimize service processes to enhance customer satisfaction and streamline workflow.
• Plan and manage manpower requirements, including scheduling and leave administration.
• Participate in recruitment efforts for junior positions and supervise the onboarding process.
• Conduct staff counseling and recommend disciplinary actions when necessary.
• Train, supervise, and mentor a team of supervisors and service staff to maximize productivity.
• Manage all administrative aspects of the restaurant.
• Execute additional duties as assigned by the Area Manager.

Ideal Candidate Profile:

• Proven experience in fine dining restaurant management.
• Strong leadership and team development skills.
• Excellent financial acumen and operational decision-making.
• High level of customer service orientation.
• Capable of multitasking in a fast-paced, high-standard environment.

EA License Number: 23C1935 | EA Personnel Number: R1551292