Cargo Agent - dnata Singapore

dnata


Date: 17 hours ago
Area: Singapore, Singapore
Contract type: Full time
Duties And Responsibilities

  • Handle customers’/ airline/ agents’ enquiries in a polite and efficient manner
  • Attend to customers in collecting/ delivering of cargo including receiving of payments
  • Liaise with warehouse operations team as appropriate
  • Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
  • Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
  • Sorting and dispatching of cargo documents in accordance to airline requirements
  • Coordinate with carriers/ Ground Handling Agents and arrange transfer of all transshipment traffic
  • Conduct tracing activity and any other relevant action following short/ over shipments of documents/ cargo
  • Update filing as necessary
  • Supervising a team of subordinate working under the sections
  • Ensure compliance with all workplace safety, security, and health policies and procedures
  • Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

  • GCE ‘O’ or ‘N’ Levels
  • Experience in logistics & warehouse is an advantage
  • Customer-oriented and can provide excellent service level
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