ADMIN

Job Description:

We are looking for a responsible and detail-oriented Admin Officer to support daily operations at our moneychanger outlet. The successful candidate will ensure that administrative tasks, compliance records, and customer service processes are efficiently managed, in accordance with company policies and regulatory requirements.

Key Responsibilities:

• Handle daily documentation and filing of transactions
• Maintain accurate customer records in line with Anti-Money Laundering (AML) regulations
• Assist in cash flow and inventory reporting for currency stocks
• Prepare and submit compliance reports as required by regulatory bodies
• Respond to customer inquiries via phone, email, or in person
• Support onboarding and Know Your Customer (KYC) documentation process
• Coordinate with finance and operations teams for audits and reconciliations
• Order and manage office supplies and administrative resources
• Maintain cleanliness and organization of the admin work area
• Perform other ad hoc administrative duties as required

Job Requirements:

• Education: Minimum can count. Training will be provided.
• Experience: At least 1 year of experience in administrative roles (experience in financial services, banking, or moneychanging is an advantage)
• Skills:
  • Strong organizational and record-keeping skills
  • Good written and verbal communication
  • High level of integrity and discretion
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  Ability to work independently and as part of a team

Preferred:

• Basic knowledge of Anti-Money Laundering (AML) or Compliance procedures
• Familiarity with moneychanger software or Point-of-Sale (POS) systems
• Ability to speak multiple languages is a plus