Manager, Data Centre Administration Support (DCAS)

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

Opportunities for growth: At STT GDC, we don’t just offer roles – we cultivate long-term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

Key Duties and Responsibilities

As a Manager, DCAS, you will be a key member of the DC Admin Support (DCAS) team, responsible for performing office administration duties to ensure that SG DCAS functions seamlessly and serves as a reference model for the Southeast Asia region DCAS.:

• Ensure a smooth day-to-day operations of administrative support functions across all data centre sites, including document control, reporting, procurement coordination, visitor management and logistics.
• Develop, implement and enforce standardized administrative procedures and policies to ensure consistency, compliance, and efficiency.
• Manage manpower planning, scheduling, and resource allocation for admin support staff, ensuring optimal coverage and productivity.
• Provide responsive support to internal teams and external stakeholders, ensuring prompt resolution of administrative matters.
• Oversee the preparation and accuracy of operational reports, dashboards and documentation needed for audits, reviews or internal governance.
• Manage and optimize administrative tools and platforms, including overseeing user access and updates.
• Track operations budget, raise POs and support procurement activities in line with corporate policies.
• Ensure all admin records and documents are stored and maintained in accordance with corporate and regulatory requirements.
• Monitor and track real estate-related records, lease renewals, facility licenses and regulatory approvals to ensure timely compliance.
• Lead, coach, and mentor the admin support team by providing guidance on professional development, conducting performance reviews, and fostering a collaborative and service-oriented team culture.
• Assist with and engage in various ad-hoc projects and assignments as needed.

Requirements

• Diploma in Business, Office Administration or equivalent.
• Minimum 5 years of relevant working experience, preferably in a data centre facility or similar environment.
• Proven experience in team management, with the ability to lead a team efficiently in a fast-paced environment, handling walk-in customers and meeting tight deadlines with minimal supervision.
• Experience in office administration, procurement, real estate/property management, or soft facilities such as WSH, pest control, etc., will be advantageous.
• Proficient in MS Office applications, including Outlook, Excel, Word & PowerPoint.
• A good team player with good communication and interpersonal skills.
• Flexible to work at any of the company's data centre locations as assigned.